Frequently Asked Questions

Navigation

You will have to buy an Internet Dongle device which can be connected to the USB port in device.

Firstly, check if the video or audio format is supported or not. Tracking World's in-dash system supports MPEG4, AVI and 3GP formats. Secondly, use a different SD card or USB, as yours may be corrupted due to virus.

Kindly make sure that you have done all of the following before you require professional help:
1. The SD Card with map should be inserted into the "Maps" Slot.
2. Configure the software path for Tracking World Navigation System properly.
3. Active the Software
4. The device is getting proper GPS Signals

Once you are sure that the above mentioned points are working properly and then restart the device. If you are still having problems, then contact our free customer helpline.


This often happens due to overload of data on SD card. You should restart the device, and allow the navigation software to start from the beginning. Be patient with the loading and do not press any other button until it has restarted completely and successfully.


Once you reach the main menu of the Tracking World Navigation System, you have to enter (if required) the country, and then the city name. Then you will be required to give further details of address or longitude / latitude if your know it. Once you enter "Search" the navigation device may take you to another page with "Suggested Destinations", from which you can choose your accurate location. It is important to remember that you can add your "Favorite Destinations", as well as look up "History of Destinations" etc to automatically tell Navigator to guide you towards the destination.


It is absolutely true. With Tracking World's tracker, you can track your vehicle in "real time" with minimal delay to enhance your tracking experience and increase security of your vehicle.

Other

Immediately contact the police on 15 and report theft of your vehicle. Then call Tracking World's customer support on 042-111-22-66-66 who will inform you of the location of your vehicle and switch it off for you.


You can use the Tracking World Navigation Device in 120 cities in Pakistan, including on all major highways of Pakistan.


Google Map is only a data of maps and not a proper navigation device system, where Tracking World has turn by turn voice guidance and many more features especially designed for use in Pakistan.


No, Tracking World will provide you with complete services, which include the GPS tracker software and hardware. You will need a computer with an Internet connection to track your vehicle or call our helpline to help you locate your vehicle.


That is entirely up to you, although we encourage that you inform the driver and explain the limited boundaries which they are not allowed to cross as the car will shut down. This will reduce your problem of recovery and operational costs.


Yes, but only if you allow them to. It is possible if you give them the password for your login. You may or may not share this information with others.


You can check the location the minute your car is tuned on as the GPS picks up the signal and transmits the coordinates of vehicle location.


You will be informed via SMS and email alerts of your car's activity.

There is 1 Year Warranty of tracker if there is no tempering issue from customer’s side.

That is entirely up to you, although we encourage that you inform the driver and explain the limited boundaries which they are not allowed to cross as the car will shut down. This will reduce your problem of recovery and operational costs.

GPS is an acronym for Global Positioning System and it works in coordination with GPS satellites which send out coordinates of longitude and latitude to your GPS Tracking device. The device communicates with devices that have the GPS installed in them. Through this way you can get the location of your vehicle and this information is transmitted to you over cellular networks of GSM / GPRS through wireless provider.

No you cannot. You will have to be another SD card officially licensed by Tracking World, with all the information and content required.